Location: Please see our Branch Locations page and call the branch where you would be interested in employment.
Job Description: Takes product orders from customers and records information into computer system for branch sales.
Job Qualifications: High school diploma or GED, one year related experience and/or training. Ability to write and to present information verbally in a one-on-one situation to customers and other employees. Basic knowledge of computers. Data entry skills. Accuracy and attention to detail are very important.
Essential Duties Include: Talks with customers by phone and receives orders for mobile home parts and supplies. Enters customer orders either directly into the system or fills out order form to be entered into system at a later date. Orders for chain accounts may be faxed to branch separately. Makes sales calls to customers by phone on a daily basis based on shipment cut-off times and route delivery dates. Solicits sales of new or additional products from new customer set-ups in the system. Handles complaints concerning billing or service rendered, referring the complaints of service failures to the designated departments for investigation or to branch manager in more difficult situations. Represents the company is a courteous and professional manner when speaking to customers. Work load varies according to branch location due to size of territory. Can be assigned various other duties depending on knowledge level and size of branch staff. May possibly be cross-trained to perform other office duties such as purchasing.
Physical Demands: Employees are regularly required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; regularly lift/move up to 10 pounds; frequently lift/move up to 25 pounds; occasionally lift/move 50- 125 pounds. Specific vision requirements include close vision, distance vision, peripheral vision and depth perception. May be required to climb, stoop, kneel, crouch or crawl; to talk and hear. Employees are also occasionally required to sit.
